Generally, if your unit is under 8 years old and experiencing a specific component failure (like a heating element or thermostat), a repair is the most cost-effective choice. However, if the tank is leaking or the unit is over 10 years old, a replacement is usually recommended to avoid the high cost of emergency water damage.

Most standard tank installations are completed within 2 to 4 hours. Tankless conversions can take a bit longer (4 to 6 hours) because they require specialized venting and gas line adjustments. We prioritize getting your hot water back on the same day we start.

Yes, many areas in Nashville, Hastings, and Middleville have higher mineral content (hard water). This leads to sediment buildup, which is why you might hear "popping" noises. We recommend a professional flush once a year to prevent this sediment from burning out your heating elements.

Beyond endless hot water, a Navien system is significantly more energy-efficient and has a lifespan of nearly 20 years—roughly double that of a traditional tank. It also frees up valuable floor space in your utility room or basement.